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Not getting emails

dandery
Member

No longer getting emails since completing latest upgrade on July 8.

Anyone having same problem?

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Re: Not getting emails

Jordanwz
Member

Have you removed the account from the phone and put it on again?

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Re: Not getting emails

dandery
Member

No, I have not. Is this something you standardly have to do when you allow upgrades on your phone?

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Re: Not getting emails

Jordanwz
Member

Not every update but sometimes email server settings don't respond correctly after any change to the phone via software or upgrading to a new device. Simply removing the account and putting it back on is a quick fix.

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Re: Not getting emails

emailoverdose
Member

My phone does that too.  I've reentered email but eventually it happens again. Real pain

Re: Not getting emails

Community Manager
Community Manager

emailoverdose,

Sorry to see you are having that email trouble as well. Is this occuring with one email account or several? Have you had any trouble accessing the email elsewhere ( such as on a desktop computer, etc)? Are you using the embedded email application or a 3rd party email app?

BrianP_VZW
Follow Us on Twitter @VZWSupport

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