No voicemail notifications.

Krismc36
Member

Hello. I have a Samsung Galaxy s10. I am not receiving any voicemail notifications. I have tried everything I've searched on what to do. I am at a complete loss. I had 3 voicemails that I never got a notification for. The only reason I knew I had them was because a friend called and when I called him back, he said he left me one, but never got anything showing that I had any. 

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Re: No voicemail notifications.

Klue
Sr. Member

Make sure your data is turned on. 

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Re: No voicemail notifications.

bearone21
Leader

settings/notifications........select those you want notifications from.

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Re: No voicemail notifications.

Community Manager
Community Manager

Krismc36, it is important to receive notifications to ensure you do not miss any important messages. We are here to work toward a resolution. Klue and bearone21 provided some helpful tips. We would like to gather more information. How are other services on the phone working? When did this problem start? Do you use the Visual Voicemail app or do you call *86 to check your messages?

DavidC_VZW

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Re: No voicemail notifications.

visor09
Member

I have the same question. Even though I turned on 'call setting> volicemail setting', it hasn't been working at all. Some discussion below back in 2017 said 'block visual voicemail', and 'block premium visual voicemail'. However, my account allows only 'block premium visual voicemail' though. That seems my voicemail setting at verizonwireless end enforce me to have basic visual voicemail option. 

Anyway, I do want to get voicemail notification right away. Please help me!!!

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Re: No voicemail notifications.

Community Manager
Community Manager

Thank you for those details. Getting notified is important, and we are here to assist you. Does this happen with every voicemail from any caller or a specific caller? Also, are you showing any notification at all such as a visual notice on the top of your screen? — Albert

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Re: No voicemail notifications.

Verble
Member
 
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