Need to retrieve media off my broken device somehow

Gallie
Member

My Samsung Galaxy  S3 is broken.  The screen is shattered.  It will turn on and ring if someone calls but there is no display.  Aside from what I have stored on my SD card, I have videos, pics, and music that is stored in the internal storage of the phone.  I hadn't gotten around to backing anything up, kickin myself for that now!  Is there any way at all that I can somehow get to my internal storage and pull everything out of it???.......Of course any way that doesn't require the use of the screen?? 

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Re: Need to retrieve media off my broken device somehow

NuDroidUsrr
Sr. Member

  Use a USB cable and connect it to your computer. Hopefully it mounts on your computer without having to do anything on the phone itself. Then you can copy the items off it you want.

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Re: Need to retrieve media off my broken device somehow

Gallie
Member

I will try that.  Assuming that it does mount by itself without any problem, will I be able to find my internal storage?  I have to go looking for whatever gets plugged in to my computer. Autoplay is off.  Will it be in the "computer" folder?

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Re: Need to retrieve media off my broken device somehow

NuDroidUsrr
Sr. Member

Gallie wrote:

I will try that.  Assuming that it does mount by itself without any problem, will I be able to find my internal storage?  I have to go looking for whatever gets plugged in to my computer. Autoplay is off.  Will it be in the "computer" folder?

  If everything mounts fine, and you have both internal and external storage, you should get 2 drives mounted on your computer.

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Re: Need to retrieve media off my broken device somehow

Ann154
Expert

Droid Usrr wrote:

Gallie wrote:

I will try that.  Assuming that it does mount by itself without any problem, will I be able to find my internal storage?  I have to go looking for whatever gets plugged in to my computer. Autoplay is off.  Will it be in the "computer" folder?

  If everything mounts fine, and you have both internal and external storage, you should get 2 drives mounted on your computer.

Actually since the newer version of Android uses MTP it might be ONE device with folders for internal and external storage.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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