NFL Mobile Not Authenticating.
neotremer
Newbie

So whenever i try to watch live video it tells me i have to login / auth. So when i do that, It sits there. I get a text saying "Unable to process your message, please try again later."

What is going on here? I hate missing the games.

Anyone got some information on this?

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Re: NFL Mobile Not Authenticating.
Nu-Hir
Enthusiast - Level 2

I'm getting the exact same thing with my phone.  I've tried uninstalling, reinstalling, using WiFi, using mobile data, clearing data on the App.  Short of performing a master reset, I haven't found a way to get this to work.

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Re: NFL Mobile Not Authenticating.
JayPike
Newbie

Same issue with the s3 as well.

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Re: NFL Mobile Not Authenticating.
Nu-Hir
Enthusiast - Level 2

And if it helps, I'm getting a 412 error and I think before I had gotten a 500 error as well.

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Re: NFL Mobile Not Authenticating.
neotremer
Newbie

500 is a http error.

Sent from my Samsung Galaxy S®4

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Re: NFL Mobile Not Authenticating.
neotremer
Newbie

And I have factory reset this morning. Same issue. Kinda getting ticked.

Sent from my Samsung Galaxy S®4

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Re: NFL Mobile Not Authenticating.
JayPike
Newbie

I'm getting that 412 error too.

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Re: NFL Mobile Not Authenticating.
DoktorFunken
Enthusiast - Level 2

Same thing here.  I called support (because it told me to call when one of the failures happened) and they weren't able to help. I've gotten both the 412 and 500 errors. I'm on a Droid Razr M.

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Re: NFL Mobile Not Authenticating.
ashtontr
Specialist - Level 1

Call their NFL mobile support, the makers of the app, at 800-635-5300

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Re: NFL Mobile Not Authenticating.
DoktorFunken
Enthusiast - Level 2

OK that was terrible advice. When I press 1 for an account issue, and then press 1 because I'm a Verizon customer, it directs me to call Verizon. Which I've already done.