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Mystery email

Member

When I delete old emails from the trash, it says I still have 1 left.  There's nothing on the screen.  Where is this mystery email and how do I get rid of it?

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Re: Mystery email

Expert

If you are using the Email/Mail application (not Gmail), you can try to clear the data for the application. You will have to re-add all your email accounts again and set them up. That's one way I know to clear out odd email counts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Mystery email

Community Manager
Community Manager

Hi emailoverdose. I can see where you got your username. It certainly can seem like a lot of work finding a pesky little email. So let's find an easy solution for you. What kind of email (Gmail, Yahoo, AOL, etc) is it that's hiding on you? What application are you using on your phone to check that email account? Have you checked to make sure there's no unread email in a subfolder or possibly even in drafts?

I'll be looking forward to your reply.


Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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