Egronske, it's important to us that you are able to access your voice mail. Are you currently traveling? If your phone is roaming or if you are outside of your home calling area, you will need to dial your ten digit mobile number. For example (555-555-5555). Once your personal greeting comes on, press the # key and enter your password. ^LH
I now have the same problem. I'm at home and cannot access voicemail even when I dial my number with area code. It says I'm connected but the personal message isn't there. I also tried to leave me a voice mail from another phone and was unable to.
Was your voicemail ever setup and working at some point?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Sounds like to explore options to resolve your voicemail concerns. Dial *73 and tap green phone icon to make the call. Then dial your own 10 digit number to test your voicemail. Also, try removing the SIM card for 30 seconds http://bit.ly/TMHSVi then reinsert and test. Keep us posted.
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