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My phone won't power up

Member

Does anyone know how to reboot this phone? It shut itself off and now won't come back on.

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Re: My phone won't power up

Customer Support

Hsharp,

This is crazy! Let's get you back up and running with your phone. Have you tried to just remove the battery and place it back in? Have you tried to even put it on a different charger. This is to double check to make sure the battery is not drained and the charger that you are using isn't broken. If you have tried these steps the next step is to perform an Alternate factory data reset. You can find these steps by following this link here: http://vz.to/Lhq4D6 Keep us posted if this get's you up and running again.

KevinR_VZW

Please follow us on Twitter @VZWSupport

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