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My phone recently starting turning off whenever I get a text. Not always or with any certain contact. Only started after update a few days ago. I will get my text alert sound, I will look at phone and itches shut down to the Verizon screen then turns back on.
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Bdobdon4,
This isn't the messaging experience we want you to have. Let's get to work. Which messaging app are you using? Are all of your apps up to date?
KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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My apps arevup to date. I use message plus. Thanks
Sent from my Verizon, Samsung Galaxy smartphone
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Wow! This is definitely an unusual one. Thanks for checking on the app updates. Let's keep working on this. What is the make and model of your device?
AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Samsung galaxy edge 6plus. Not sure if it helps any but when it happens I will hear my text sound then a screeching sound as it cuts off. (Think dial up internet)
Sent from my Verizon, Samsung Galaxy smartphone