My galaxy S4 stopped receiving 4G sometime this afternoon. Is it just my phone? Did I hit a wrong button? How can I turn it back on?
pairoldi
Newbie

My galaxy S4 stopped receiving 4G sometime this afternoon.  Is it just my phone?  Did I hit a wrong button?  How can I turn it back on?

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Re: My galaxy S4 stopped receiving 4G sometime this afternoon.  Is it just my phone?  Did I hit a wrong button?  How can I turn it back on?
vzw_customer_support
Customer Service Rep

Hello pairoldi
I never want our customers to be without 4G service. Let's get to the bottom of this. What zip code are you in? Please power down the device remove and reinsert the Sim card and retest.

JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: My galaxy S4 stopped receiving 4G sometime this afternoon.  Is it just my phone?  Did I hit a wrong button?  How can I turn it back on?
vzw_customer_support
Customer Service Rep

Hello pairoldi
I never want our customers to be without 4G service. Let's get to the bottom of this. What zip code are you in? Please power down the device remove and reinsert the Sim card and retest.

JoeL_VZW
Follow us on Twitter @VZWSupport

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