My Verizon app not working
Jtwilley7
Newbie

Since the new android update I can't open my Verizon app on wifi.  I've uninstalled and reinstalled. cleared the cache and deleted the data, booted in safe mode,  and still unable to log on when on wifi.  

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Re: My Verizon app not working
vzw_customer_support
Customer Service Rep

We want to make sure your app works for you, Jtwilley7. What is the make/model of your device?

LauraL_VZW

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Re: My Verizon app not working
Jtwilley7
Newbie

It's a galaxy s8+

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Re: My Verizon app not working
jav6
Champion - Level 3

Have you reported this issue to the app developers?  Generally, go into the Play Store for the app and scroll down and there should be links/email addresses to contact developers or provide feedback.

...Just another VZW customer...trying to offer some assistance...
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Re: My Verizon app not working
vzw_customer_support
Customer Service Rep

Have you tried accessing My Verizon on a different Wi-Fi source? If so, what was the result? TaylorH_VZW

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