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My Screen Cracked on my Galaxy S7. What now?

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back screen cracked for no reason i can think of. then the front went. any pointers.

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Re: My Screen Cracked on my Galaxy S7. What now?

Community Manager
Community Manager

Having a cracked screen can be a hassle, DavJan71. You have various whys to get your phone fixed. Do you have insurance on your phone? You can file for replacement through Asurion. Here's a link to review http://vz.to/Q5pOdT.


JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: My Screen Cracked on my Galaxy S7. What now?

Sr. Leader

You can live with it, you can get it fixed, you can purchase a new phone or you can purchase a used phone from a site such as swappa.com.

There are kiosks in many malls which may be able to fix it. You can send it in to Samsung for repair.

Are you on a device payment plan? Are you on a 2 yr service contract? Did you intend to turn this in when purchasing a new device? Do you have insurance? It is hard to give pointers when we have no information on which to base those pointers.

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Re: My Screen Cracked on my Galaxy S7. What now?

Community Manager
Community Manager

Having a cracked screen can be a hassle, DavJan71. You have various whys to get your phone fixed. Do you have insurance on your phone? You can file for replacement through Asurion. Here's a link to review http://vz.to/Q5pOdT.


JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

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