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My Samsung Galaxy keeps restarting and now it is stuck on Verizon start screen . I have done a format and all data delete . Still doing the same thing. If I leave battery in the screen will stay on the Verizon start up screen and make my phone hot.
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Duplicate post - please see:
Re: Samsung Galaxy s4 Stuck on Samsung Logo boot screen
Message was edited by: Admin Moderator
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Hello Kcharmed, a working phone is super important! Let's dive deeper! Was there any physical or water damage on the phone? Did this happen after a software update? If the phone allows this step, try testing in safe mode: http://vz.to/1lHEexI Otherwise, you can send us a direct message so we can reveiw replacement options: http://vz.to/1b8XnPy
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport
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Duplicate post - please see:
Re: Samsung Galaxy s4 Stuck on Samsung Logo boot screen
Message was edited by: Admin Moderator