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My Samsung Galaxy SIII has a slow data connection, is dropping calls, and intermittently shuts off by itself. How can I fix this?

Community Manager
Community Manager

@MsGeeAy asked @VZWSupport on Twitter:


Q: My Samsung Galaxy SIII has a slow data connection, is dropping calls, and intermittently shuts off by itself. How can I fix this?

A: This may be due to a faulty 3rd party application. Try running the phone is safe mode. For directions, click here.

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