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My S5 will no longer go into 4G.

Farmershaw
Member

I did a factory reset, and replaced the SIM card, and is still is stuck on 3g

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Re: My S5 will no longer go into 4G.

bearone21
Leader

poor signal area or bad sim card.

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Re: My S5 will no longer go into 4G.

vzw_customer_support
Customer Support

Farmershaw, having a working phone is important and we will help you do some troubleshooting.  I just sent you a private message so that we can get some additional information. We will be waiting on your reply.  . 

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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