Highlighted

My Galaxy S6 turned off over night and will not turn back on. What should I do?

Member

If have the phone since they were released and have never had this issue.  When I woke this morning the green LED light was on, but the screen wouldn't come on.  I can't take the battery out, and I can't do a hard reset, nothing is working.  Short of going to a Verizon Store and getting a replacement, what can I do?

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: My Galaxy S6 turned off over night and will not turn back on, what can I do?

Sr. Leader

Have you tried holding the power and volume down buttons simultaneously for 15-30 seconds to see if that reboots the phone?  That's an alternative to a battery pull.

View solution in original post

Highlighted

Re: My Galaxy S6 turned off over night and will not turn back on, what can I do?

Sr. Leader

Have you tried holding the power and volume down buttons simultaneously for 15-30 seconds to see if that reboots the phone?  That's an alternative to a battery pull.

View solution in original post

Highlighted

Re: My Galaxy S6 turned off over night and will not turn back on, what can I do?

Member

That Worked!  Thank you!

Highlighted

Re: My Galaxy S6 turned off over night and will not turn back on, what can I do?

Sr. Leader

You're welcome.

0 Likes