Mobile hotspot not working
Aliciaevard
Newbie

When I try to turn my mobile hotspot on it says I must sign in, when I try it says I need to register when I try that it says I'm already registered. I'm confused.

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Re: Mobile hotspot not working
bobbyjack
Contributor - Level 1

So am I.

Sign in to what? Register for what? I don't recall doing either of those.

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Re: Mobile hotspot not working
vzw_customer_support
Customer Service Rep

I love my Hotspot feature so I can understand the need to get this up and running. Have you contacted Verizon to make sure you are on a plan that supports this feature? Have you had the feature added to your account from a Verizon employee?


NicholeK_VZW
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