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Mobile hotspot icon missing now

swhodges
Member

OK there was an update and now the mobile hotspot notification icon is gone.  I use that to quickly see if I turned it off after using so it doesn't waste my battery.   Actually the same with the bluetooth notification icon.  If I swipe down to get the quick settings they suddenly appear in the notification area but then they are two of my on/off buttons anyway.  How do I get them back to display again?

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Re: Mobile hotspot icon missing now

Customer Service Rep

What is the make and model of the device you are using? Has this equipment experienced a recent software update? MarcusS_VZW

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Re: Mobile hotspot icon missing now

swhodges
Member

Galaxy S8 and whatever updates you guys have pushed through. Android version 9, Kernal 4.4.153 #2 May 14.  Used to whenever I was hotspotting the notification icon showed next to the 4G and Bluetooth replacing the Wi-Fi icon.

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Re: Mobile hotspot icon missing now

Customer Service Rep

Thank you for confirming the details, swhodges. I know that I rely on my device interface and icons to help with the ease of use. We are eager to help get to the bottom of this issue with your S8. 

Just to ensure that we are fully aligned are you referring to icons that displayed in the status bar at the very top of your phone? Feel free to share a screenshot of where the icons should be.

 

If you have not already completed a soft reset, please do so. Here is a link to the detailed steps: https://www.verizonwireless.com/support/knowledge-base-211217/ Did this step help? 

 

GinaU_VZW

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