Re: Marshmallow update
Ann154
Community Leader
Community Leader

Verizon Wireless published the support documents yesterday. It is usually a good indication that the update is going to start in the next day or two.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Marshmallow update
HighDesert
Contributor - Level 2

It's downloading to my S6 right now! Smiley Happy

It didn't initiate automatically -- I checked for update and it found it.

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Re: Marshmallow update
dondon11
Enthusiast - Level 3

Mine too just started!   Finally, I have been checking all morning!

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Re: Marshmallow update
HighDesert
Contributor - Level 2

HighDesert wrote:

It's downloading to my S6 right now!

It didn't initiate automatically -- I checked for update and it found it.

Installed and done!

Now my life is going to be GREAT!

VZW-S6_Marshmallow-2.jpg VZW-S6_Marshmallow-1.jpg

Re: Marshmallow update
JP_Nelson
Enthusiast - Level 3

Mine shows update available OTA but will not download.  Says update was unsuccessful.   error code: 411.  Any suggestions?

Samsung switch and Verizon update assistant says no update available.

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Re: Marshmallow update
Lamunro
Newbie

Having the same issue. Download repeatedly fails with error code 411... No idea what that means

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Re: Marshmallow update
darksear
Enthusiast - Level 3

Traditionally error code 411 means that it can't find the item it's looking for.  Either Verizon pulled it or there is excessive traffic making it difficult for some devices to find the update.  Try it again every few hours.  At least until you hear that Verizon has pulled it.

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Re: Marshmallow update
Lamunro
Newbie

Awesome, thanks for the info! Will keep trying.

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Re: Marshmallow update
ZepGuy
Enthusiast - Level 1

This is what I was just told in chat with Verizon:


"We have had a couple other customers chat in with the same issue (in the past 10 minutes) and we did confirm with Samsung that the Marshmallow update is on hold right now because of some bug fixes. They do not have an estimated time for the release of the update yet but once it is known it will become public."


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Re: Marshmallow update
Lamunro
Newbie

Ah ok that makes sense. Thanks for passing along the information!

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