MMS not working

[robsmith]

Just got the GS4 a week ago... My mms worked great the first 2 days and then suddenly it rarely works now... I turn off and turn back on mobile data and that still doesn't fix the problem like Verizon said it would... Any suggestions??

[Heretic1989]

Unfortunately i don't have the answer.   What i will do is ask you to type this into your search engine; mms not working galaxy s4.

[vzw_customer_support]

Hey there robsmith,

I am super jealous to here that you purchased the S4.  I think once I become upgrade eligible, I'm going to get that phone too.

Yes, mobile data does need to be turned on when sending any type of MMS.  MMS includes picture, video, and group messaging.

Are you able to send regular picture messages ok? Is WiFi turned on?

Do me a favor and make sure that WiFi is turned off,http://vz.to/10MFZ1r.  Once you have WiFi turned off, try to send the picture message again and let us know if it's able to send.

NickB_VZW
VZWSupport
Follow us on Twitter @VZWSupport

[OMGnotagain]

This is pretty damn ridiculous.

Phone isn't barely a week old and I'm not the only one with the issue! Mobile data turned on and wifi turned on or off.

[lil883sporty]

I am having the exact same problem. First of all, why do I have to waste my data minutes to send or receive a picture?Second, I have turned on my data, turned off my WiFi and this STILL hasn't rectified this problem. Please VERIZON support, get us some type of fix. I am already upset that I can't use my GS4 in my 2010 Camaro, USB port.

I really wanted an update from the tired old iPhone. I am mostly please with the Android aspect but then I am disappointed by the problems that are being incurred for such simple features.

Any suggestions are greatly welcomed. I will try anything at this point.

[10011101]

HEY!

same problems here.

Verizon - start providing what service providers provide please! That's what we're paying for.

thank you.

[10011101]

working now - yay and fingers crossed -(shhhh...don't disturb it)

[vzw_customer_support]

Hi 10011101,

Whew, I am so glad to hear tha your messaging is working properly again. Let us know if you have any additional issues or try our device support page http://bit.ly/yN1P80 . Have a great day!

Thanks,
PamelaF_VZW
Tweet us @vzwsupport