Locked phone

brittanyb999
Member

A friend of mine accidentally changed my PIN to get back into my phone and I can't unlock it. Is there any way to recover my PIN via verizon or samsung? I have files that I don't want to delete on this phone so I don't want to do a factory reset. Thank you!

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Re: Locked phone

SuzyQ
Sr. Leader

Ask your friend what it was changed to....seems to be the obvious answer.  Unless I'm missing part of the story?....

You can try to access the phone through Google Device manager and reset it or backup things that way.

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