Jelly Bean Update - Vibration Issues
nmsorr
Newbie

Since upgrading to Jelly Bean the other day, certain apps, like my Gmail and Facebook app, will vibrate when I receive a notification when the phone is in vibrate mode. I have both of these app notification settings to sound only, so when the phone is on vibrate, nothing should happen. It's very frustrating because I leave my phone on vibrate when I am at work for phone calls only, but now I have to keep it on silent so that it's not constantly going off. Is this a reported bug or something that will be fixed soon?

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Re: Jelly Bean Update - Vibration Issues
vzw_customer_support
Customer Service Rep

Hello nmsorr,

We would be happy to assist with your device issues today. Upon review this issue is not considered a known issue. However, we always have options to see what we can do to update your device. Have you completed a hard reset on the device after update? Have you ran the device in safe mode to see if notifications come in correctly? Please keep us posted, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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