Is there a fix planned for the continuous reboot problem on the S8 and S8+
JOHCOR14
Newbie

Continuous reboot on S8+, I have had up to 7 in one day some in the middle of a call and others at various random times.

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Re: Is there a fix planned for the continuous reboot problem on the S8 and S8+
vzw_customer_support
Customer Service Rep

Having the phone reboot constantly is not something we want for you, JOHCOR14. When did it start happening? What specific error message do you get?

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Re: Is there a fix planned for the continuous reboot problem on the S8 and S8+
JOHCOR14
Newbie

The problem started shortly after I got the phone but I didn't realize what

was occurring initially. It finally was shutting down about seven or eight

times a day and immediately rebooting. It seemed to occur randomly and one

day happened in the middle of two phone calls. There were other times that

it was sitting on my desk and just shut down and rebooted.

I spoke to Verizon and Samsung tech support and both were very helpful. The

Samsung rep suggested that I return the device immediately and try another

one which I did yesterday. All I can report after 24 hours is that "so far

so good". This is a problem that is presently showing up all over the

internet and the phone forums.

On Thu, May 4, 2017 at 1:13 PM, vzw_customer_support <

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