Re: Is anyone having problems with their phone since this newest Galaxy update
CARLISLE50
Enthusiast - Level 3

I agree. This is unacceptable. I have paid a lot of money to Verizon for 18 years. They have and still are promoting the GS7 and GSEdge. Who knows if and when Samsung will fix this disaster. First it was the Note catching on fire and now this. Did all of the good Samsung employees leave???

Re: Is anyone having problems with their phone since this newest Galaxy update
CARLISLE50
Enthusiast - Level 3

We have run optimizations, cleared caches, did some some "bug" fix that only made it worse.

Re: Is anyone having problems with their phone since this newest Galaxy update
jrh4054
Specialist - Level 3

You can delay the download when the you get the 'system update ready to install' announcement appears each day.  You can select 'install later'.  But, you have to do it every day.  I did it for months with my S4 and the Kit Kat update, which basically bricked users' phones.  VZW has had two updates after the original Nougat announcements and people are still having issues.  I agree with all the comments throughout this community which say this shouldn't happen with phones that cost what these do.

Re: Is anyone having problems with their phone since this newest Galaxy update
CARLISLE50
Enthusiast - Level 3

I sure wish I had not allowed the download. I don't understand why they can't take it back off when it doesn't work. 

Sent from my Verizon, Samsung Galaxy smartphone

Re: Is anyone having problems with their phone since this newest Galaxy update
jrh4054
Specialist - Level 3

I can't remember why I checked the S4 community posts before delaying the Kit Kat update, but that's when I learned how to delay major system updates.  I agree with you about going back to the previous system.  Unfortunately, for whatever reason, it isn't possible.  I can't remember all your posts.  Have you done a factory reset?

Re: Is anyone having problems with their phone since this newest Galaxy update
CARLISLE50
Enthusiast - Level 3

No, only becausethe Samsung person didn't sound like it was a promising option. Now all my screens are red tinted and I see where that was a complaint from the "testing users" prior to the phones release. I just don't understand what Samsung is doing to keep having one disaster after another recently. It certainly can't be helping improve their already tarnished rep. And I think Verizon needs to be figuring out a way to put some pressure on them. Goodness knows, they have enough money.

Sent from my Verizon, Samsung Galaxy smartphone

Re: Is anyone having problems with their phone since this newest Galaxy update
jrh4054
Specialist - Level 3

I don't think VZW isn't doing adequate testing of these updates before they broadcast them to users.  Admittedly, as one of them pointed out to me, there are probably more users who aren't having problems with Nougat.  However, if the posts are any indication, there are many, many users who are having issues, many of which are the same or similar.  I think it's laughable that  some of the VZW people posting here claim they unaware of any problems with Nougat.  It makes me want to ask if they have read any of the S7 community posts.  It would appear they haven't.  

Re: Is anyone having problems with their phone since this newest Galaxy update
eszarek07
Enthusiast - Level 1

I have had major issues with battery life since the update.  I have a Galaxy 6S, and I used to be able to go a day and a half or so with moderate to heavy usage on my phone...now I take it off the charger at 100%, and within 10 minutes it has dropped to 85, and I haven't even used it but to check the time.  I am not happy and I am truly irritated that my phone has to be charged at least 2-3 times daily now instead of 1 time every 2 days.  Even if I put the power saving mode on, it claims it will give me an extra few hours, and that quickly turns into minutes....

Re: Is anyone having problems with their phone since this newest Galaxy update
CARLISLE50
Enthusiast - Level 3

The CS help desk at Samsung told me that out of every 100 phones, approx 70 are having problems. Not very good percentages. 

Sent from my Verizon, Samsung Galaxy smartphone

Re: Is anyone having problems with their phone since this newest Galaxy update
CARLISLE50
Enthusiast - Level 3

Now this is just absurd. I can't get to the troubleshooting link. It says "unexpected error."

Sent from my Verizon, Samsung Galaxy smartphone