Is My Device Not Compatible With Certain Apps?

SKIBUM4291
Member

trying to download an app and it tells me my device is not compatible, I have a galaxy s 4 mini and I want to load my disney experience onto my phone. Any suggestions?

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: Downloading apps

MiiHere
Leader

The S4 is becoming a bit of an older device now, but prior to getting a new phone, have you checked under Settings>System Update to see if your software is up to date? I'm not sure the latest updates were released for the S4, again because it's becoming a bit of an antique, but give that a try first.

If that doesn't work, then it might be time to upgrade. I still run the S5 and went ahead and downloaded the app in question without any issue, so even by upgrading 1 model, it should work.

You can find used S5 phones for around $80-$120 on places like www.Swappa.com, or even local Craigslist perhaps.

View solution in original post

0 Likes
Highlighted

Re: Downloading apps

Acrillix
Sr. Member

The device is incompatible. You can upgrade your phone.

0 Likes
Highlighted

Re: Downloading apps

MiiHere
Leader

The S4 is becoming a bit of an older device now, but prior to getting a new phone, have you checked under Settings>System Update to see if your software is up to date? I'm not sure the latest updates were released for the S4, again because it's becoming a bit of an antique, but give that a try first.

If that doesn't work, then it might be time to upgrade. I still run the S5 and went ahead and downloaded the app in question without any issue, so even by upgrading 1 model, it should work.

You can find used S5 phones for around $80-$120 on places like www.Swappa.com, or even local Craigslist perhaps.

View solution in original post

0 Likes
Highlighted

Re: Downloading apps

chelsieha321
Member

My husband and I both have the iPhone 8. When trying to down load the nflapp off Verizon's it says his device is not compatible but mine is??

0 Likes
Highlighted

Re: Downloading apps

rcschnoor
Sr. Leader

@chelsieha321 wrote:

My husband and I both have the iPhone 8. When trying to down load the nflapp off Verizon's it says his device is not compatible but mine is??


Are both of the devices on the same version of iOS?

0 Likes
Highlighted

Re: Downloading apps

Community Manager
Community Manager

chelsieha321,

 

We certainly want you both to be able to enjoy the NFL app. Is this the only app that he has had an issue downloading? Is his software up to date? How is his device on storage?

 

ChristineK_VZW

0 Likes