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In Call Sound gone on my Samsung S4?

Member

Arbitrarily my phone will lose audio and will not transmit audio although it places calls and calls ring into the phone. My wife has the exact same phone and has no problems with hers. To complicate the matter even further, This is the second phone with the same issue. Please advise if you can.

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Re: In Call Sound gone on my Samsung S4?

Customer Support

Let's look further into this megbyte! Are you experiencing one way audio or no audio at all? Is this happening with specific contacts or random? Please enable safe mode here http://vz.to/1l2kBP8 test and share if you are still experiencing issues. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport

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