If I do a factory reset will I be able to get my information back from the cloud?
MREGG13
Enthusiast - Level 1

If I do a factory reset will I be able to get my information back from the cloud?

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Re: If I do a factory reset will I be able to get my information back from the cloud?
LENNYEDGE
Specialist - Level 2

yes, BUT.......as long as you log back in or resetup your cloud account login info.ive reset mine 4 times.its a minor headache thats all

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Re: If I do a factory reset will I be able to get my information back from the cloud?
LENNYEDGE
Specialist - Level 2

yes, BUT.......as long as you log back in or resetup your cloud account login info.ive reset mine 4 times.its a minor headache thats all

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Re: If I do a factory reset will I be able to get my information back from the cloud?
MREGG13
Enthusiast - Level 1

Thank you! I appreciate you taking the time to respond.

Re: If I do a factory reset will I be able to get my information back from the cloud?
LENNYEDGE
Specialist - Level 2

I HOPE IT WILL WORK FOR YOU.IT SHOULD.just simply setup acct s as before.

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Re: If I do a factory reset will I be able to get my information back from the cloud?
vzw_customer_support
Customer Service Rep

MREGG13, we want to make sure that you don't lose any important information on your phone. Have you backed up your device at iCloud or Verizon Cloud?


For more information regarding how to back up your phone at Verizon Cloud, click  http://vz.to/IsygQ6


LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: If I do a factory reset will I be able to get my information back from the cloud?
IN47714
Newbie

I recently had to do a factory twice to get my S-6 working correctly.  Both times I backed up my data before doing the reset. The first time everything worked fine; all my pics, contacts, etc came back fine.  The second time, only some of my contacts came back.  Should I do ANOTHER reset in hopes it brings back everything as it did the first time?

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Re: If I do a factory reset will I be able to get my information back from the cloud?
LENNYEDGE
Specialist - Level 2

either rebuild apps and content or reset and setup as new device, until it runs right. best to start from clean device and slowly rebuild it. then as you go, if it acts up, you know whats affecting it.

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