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I periodically have clouds floating across my screen.

Member

Sometimes when I receive a phone call, when I try to answer it normally, I will see clouds floating across my screen.  I may have to try to answer the call three or four times before it will answer.  Also sometimes then I make a selection on my home screen, there will be clouds floating past and nothing will work.  Once the clouds pass by it seems that everything works normally.  Any ideas as to what causes these clouds.  I have removed all weather related widgets.

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Re: I periodically have clouds floating across my screen.

Customer Support

TomPerry,

Lets chase those clouds away! What make/model phone do you have? If you put it in Safe Mode do the clouds still float by?

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: I periodically have clouds floating across my screen.

Member

I have the Galaxy S3 16  g white model, I just put it in safe mode, so far, about 15 minutes, no clouds.

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Re: I periodically have clouds floating across my screen.

Member

do you have the beautiful weather widgit/app  downloaded on your phone ?

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Re: I periodically have clouds floating across my screen.

Member

Problem is solved, it was Beautiful Widgets.

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