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I can't send or receive text messages on wifi.
MERHOL82
Newbie
‎05-16-2018 11:51 AM

I can't send or receive txt messages while on wifi.  Wifi works . . . I can use the internet.  Messages just won't go out or come through until I have cellular service.  I use messages+.  Can anyone help??

4 people had this problem.
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Re: I can't send or receive text messages on wifi.
bearone21
Legend
‎05-16-2018 01:31 PM

i've never been able to send text/pic messages over wi-fi only with the last 3 samsung's!!

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Re: I can't send or receive text messages on wifi.
vzw_customer_support
Customer Service Rep
‎05-18-2018 12:06 PM

MERHOL82,

We definitely want you to be able to send and receive text messages on Wi-Fi. Let's work together to come to a resolution.

Please provide further details: Is cellular service available in your home? Do you have cellular data disabled on your device?

What type of messages are you attempting to send over Wi-Fi? Is it all messages, or to and from a particular user? Have you attempted to use any other Messaging apps and sned/receive over Wi-Fi?

Colin H_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't send or receive text messages on wifi.
vzw_customer_support
Customer Service Rep
‎05-18-2018 01:40 PM

I know the importance of staying connected on the right network, MERHOL82. While in Message+ please make sure Integrated Messaging is enabled via Menu>Settings>Integrated Messaging.

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Re: I can't send or receive text messages on wifi.
jamlive
Newbie
‎03-15-2019 07:28 PM

Having this issue as well.  Cellular data works fine in my house, and other places where I am on Wifi and can't send/receive texts.  I can stand in the exact same spot, turn off Wifi and the text will send.  I looked for the integrated messaging option mentioned above but couldn't find it.  Possible that was for an old version of the app?  Messaging on other apps such as Facebook messenger works fine over Wifi.  Just not Message+

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Re: I can't send or receive text messages on wifi.
vzw_customer_support
Customer Service Rep
‎03-17-2019 07:37 PM

Being able to send messages over Wi-Fi is very convenient, we are sorry to see you are having trouble. Are you only having trouble with the Messages+ application? Have you tried connecting to different Wi-Fi connections?  GeorginaG_VZW

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Re: I can't send or receive text messages on wifi.
Mjmcalister22
Newbie
‎05-24-2021 09:28 AM

I can't either worked fine for 2 months now stopped. Reseting everything does nothing. Very frustrating.

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Re: I can't send or receive text messages on wifi.
KH-OrnEsh
Moderator Emeritus
‎05-24-2021 10:57 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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