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I can't remember my pass-code and my phone is locked I need to know how to restore and save my data before hard reset

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I can't remember my pass-code and my phone is locked I need to know how to restore and save my data before hard reset

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Re: I can't remember my pass-code and my phone is locked I need to know how to restore and save my data before hard reset

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Unfortunately, if your phone is locked and you can't remember the passcode, then you won't be able to back up your data (other than what's on the SD card) since you don't have access to the phone.  Have you been backing things up on a regular basis?  If you happened to set up Android Device Manager during your phone set-up, you may be able to use it to unlock your phone.

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Re: I can't remember my pass-code and my phone is locked I need to know how to restore and save my data before hard reset

Sr. Leader

Unfortunately, if your phone is locked and you can't remember the passcode, then you won't be able to back up your data (other than what's on the SD card) since you don't have access to the phone.  Have you been backing things up on a regular basis?  If you happened to set up Android Device Manager during your phone set-up, you may be able to use it to unlock your phone.

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