How to download Photos to my PC?
keystnst
Enthusiast - Level 1

It used to work when I plug my phone into PC using USB port....now, will not export photos from phone....what am i missing???

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Re: How to download Photos to my PC?
tikibar1
Community Leader
Community Leader

Pull down the notification shade and change the USB mode from charging to File Transfer.  The Marshmallow OS update changed the default USB mode to charging only.

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Re: How to download Photos to my PC?
vzw_customer_support
Customer Service Rep

keystnst, we want you to be able to save those pictures. We will provide some instructions that should help you out. Follow the link for instructions on how to transfer your data: http://vz.to/2iahIzb

RalphT_VZW
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