How to downgrade from Pie?
Ksejuit
Enthusiast - Level 2

After postponing the Pie upgrade on my S9 I finally let it do the upgrade since I was tired of seeing the upgrade window everyday. Pie has screwed everything up! How can I revert back to Android 8.0 Oreo?

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Re: How to downgrade from Pie?
mama23dogs
Legend

It’s not possible.  Software updates cannot be removed or undone.  

Explain ‘screwed up’?   Yes, it made some changes.  If the update is corrupted, a factory reset would be the unfortunate requirement to fix it.  

Re: How to downgrade from Pie?
Ksejuit
Enthusiast - Level 2

Nothing is where it used to be. Don't like the look. Battery don't last as long. As far as I'm concerned this update is garbage. Oreo was much more user friendly and actually looked better. Consumers should have a choice whether or not to download and install an update that will mess everything up. 

Re: How to downgrade from Pie?
jrh4054
Specialist - Level 3

Unfortunately, you can't go back to a previous version.  Even doing a factory reset will result in you having the current operating system

Re: How to downgrade from Pie?
mama23dogs
Legend

I have the s9, changes were minor, so I’m not sure what the horrible differences are.  

Yes a few things are moved around, that’s why you have search bars to find things. 

Re: How to downgrade from Pie?
boringusername
Master - Level 1

The battery issue( if it rally exists ) will fix itself over time as the new update adnjust itself. Its not much differnt that Oreo. don't want Pie get an older device that will never be upgraded to it. Enjoy.

Re: How to downgrade from Pie?
vzw_customer_support
Customer Service Rep

Hello, Ksejuit. We certainly understand how you are feeling as the updates are intended to improve your experience. We are sad to learn this is not the case. Our goal is to make sure you enjoy your device. There isn't an option to revert to the previous software but we can try to resolve the issues you are experiencing. Have you tried restarting your device? Do you happen to have all of your information backed up, such as your contacts, pictures, etc.?

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Re: How to downgrade from Pie?
HondoBiz
Enthusiast - Level 1

Nest Cam no longer allows live scrolling under PIE/One UI but did under Oreo. Battery is fine and all else seems to work but without scrolling Nest Cam is nearly useless.

Re: How to downgrade from Pie?
vzw_customer_support
Customer Service Rep

Oh no!  We are so sorry to hear about this scrolling issue.  Updates are supposed to improve your device function, not cause issues.  Let’s turn this around.  Unfortunately we are not able to change the updates back.  However, you can reach out to Nest at 855-469-6378 or at Nest.com/support for further assistance.  Does this help?

SeanC_VZW

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Re: How to downgrade from Pie?
boringusername
Master - Level 1

@HondoBiz wrote:

Nest Cam no longer allows live scrolling under PIE/One UI but did under Oreo. Battery is fine and all else seems to work but without scrolling Nest Cam is nearly useless.


Complain the the makers of the app.

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