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I forgot my pattern, and consistently used the fingerprint to unlock my phone. When I did the system update, it forced me to use the pattern to unlock it the first time, of course I didnt remember it. So now I am locked out of my phone and I am worried of resetting it and losing all my info, data, etc.
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try this page in verizon for the s7 https://www.verizonwireless.com/support/samsung-galaxy-s7-edge-lock-screen-video/
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try this page in verizon for the s7 https://www.verizonwireless.com/support/samsung-galaxy-s7-edge-lock-screen-video/
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That link may have been helpful if they were looking for a way to set up the pattern lock screen, but they already have it set up and don't remember what it was.
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maybe you can help the person
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Unfortunately you may not be able to get it back without factory resetting the device.
If you set up a Samsung account when setting up your phone you may try the following link. Of course if you didn't, you may have to reset the device and lose all your data.
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yep i agree.