How do I unlock my phone without wiping it clean and resetting it?
Mlopez314
Newbie

I forgot my pattern, and consistently used the fingerprint to unlock my phone. When I did the system update, it forced me to use the pattern to unlock it the first time, of course I didnt remember it. So now I am locked out of my phone and I am worried of resetting it and losing all my info, data, etc.

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Re: How do I unlock my phone w/o wiping it clean and resetting it?
LENNYEDGE
Specialist - Level 2
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Re: How do I unlock my phone w/o wiping it clean and resetting it?
LENNYEDGE
Specialist - Level 2
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Re: How do I unlock my phone w/o wiping it clean and resetting it?
rcschnoor
Legend

That link may have been helpful if they were looking for a way to set up the pattern lock screen, but they already have it set up and don't remember what it was.

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Re: How do I unlock my phone w/o wiping it clean and resetting it?
LENNYEDGE
Specialist - Level 2

maybe you can help the person

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Re: How do I unlock my phone w/o wiping it clean and resetting it?
rcschnoor
Legend

Unfortunately you may not be able to get it back without factory resetting the device.

If you set up a Samsung account when setting up your phone you may try the following link. Of course if you didn't, you may have to reset the device and lose all your data.

Find My Mobile | Samsung Electronics Content & Services

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Re: How do I unlock my phone w/o wiping it clean and resetting it?
LENNYEDGE
Specialist - Level 2

yep i agree.

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