How do I turn off my screen security?

Member

I followed the instructions but the selections are "gray'd out" and cannot be accessed.

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Re: How do I turn off my screen security?

Expert

You have to clear the Device Administrators and remove Samsung Pay or Android Pay to select the no security (swipe) options for screen security. Some applications like Samsung Pay and Android Pay require a more secure screen to prevent unauthorized access.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I turn off my screen security?

Sr. Member

Do you mean when you go into lock screen and security that the first one Screen lock type is gray?

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Re: How do I turn off my screen security?

Leader

what security were you using??

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Re: How do I turn off my screen security?

Expert

You have to clear the Device Administrators and remove Samsung Pay or Android Pay to select the no security (swipe) options for screen security. Some applications like Samsung Pay and Android Pay require a more secure screen to prevent unauthorized access.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: How do I turn off my screen security?

Member

Yes. I'm told by Samsung that it's a result of having banking apps on my

phone which require screen lock security?

On Thu, Nov 24, 2016 at 12:45 PM, kathy65793 <forums@verizonwireless.com>

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Re: How do I turn off my screen security?

Expert

PREPOW34 wrote:

Yes. I'm told by Samsung that it's a result of having banking apps on my

phone which require screen lock security?

On Thu, Nov 24, 2016 at 12:45 PM, kathy65793 <forums@verizonwireless.com>

Then you have to make a choice.  Have the banking apps or Samsung Pay on the phone or remove them to have an unsecure phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I turn off my screen security?

Sr. Member

I have banking apps on my phone too but I do not use any of the security features on the phone.One of the reasons why I don't have the problem you are having maybe because like Ann154 said .......You have to clear the Device Administrators and remove Samsung Pay or Android Pay to select the no security (swipe) options for screen security. Some applications like Samsung Pay and Android Pay require a more secure screen to prevent unauthorized access. .........Have you tried doing this?

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