How do I turn media backup on?

[camoxxlove]

I have a Samsung Galaxy S3..And I turned off the media back up a while ago, well now I need it back on cause we're upgrading our phones soon and I need to get my pictures backed up cause I don't want to lose them.. Someone help me turn it back on.. I already went to the application manager, and went threw all of that, but now I need it back on, and it's not letting me do it 😕

[vzw_customer_support · Accepted solution]

Congrats on your upcoming upgrade camoxxlove! Let's get your media backed up. There are a few ways you can do so depending on exactly what you want to back up. Our Verizon Cloud application would be a good start to backup photos, videos and music. You can view how to manage media here http://vz.to/1d29XVk You specifically mentioned your pictures. Your pictures should be backed up on your memory card if the setting was set accordingly. You can check the setting when you open the camera application>Tap Settings>Storage> Memory Card. If you remove the memory card whatever pictures are still on the phone are not backed up. You can also transfer the pictures to your computer by following the visuals here http://vz.to/1cyEeqi Enjoy your new device!

TominqueBo_VZW
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