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I've been with 3 separate chat reps at Verizon trying to set up a Hot Spot on my Galaxy s7. I see the network on my laptop. But when click on it I get an error message saying can't connect.
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Let's get your hotspot enabled for you right away. Let's ensure that it's activated properly by going here: http://spr.ly/65808y0yK & http://spr.ly/65808y0yp
KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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What plan are you on?
Is this a Verizon branded phone?
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Can you get bluetooth or usb tethering to work?
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Let's get your hotspot enabled for you right away. Let's ensure that it's activated properly by going here: http://spr.ly/65808y0yK & http://spr.ly/65808y0yp
KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!