How do I see if I have insurance to replace a cracked screen?
szettel
Newbie

I just cracked the screen on my Galaxy S4 and nothing is wrong with it except for the cracks in the screen.  I can still text, make calls, and do everything normally.  I just am not sure if I have insurance to replace it.

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Re: How do I see if I have insurance to replace a cracked screen
vzw_customer_support
Customer Service Rep

Oh man! Sorry to see you have an issue with a cracked screen. Normally your bill show a charge for some type of protection plan.
You can also go here  http://bit.ly/07CrqPK to see if there is insurance and file a claim. Hope that helps!

TamaraH_VZW
Follow us on Twitter @VZWSupport


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Re: How do I see if I have insurance to replace a cracked screen
dilbertaz
Specialist - Level 3

Take a look at your bill and see if you are paying for insurance and if so what level of insurance you have.

Re: How do I see if I have insurance to replace a cracked screen
vzw_customer_support
Customer Service Rep

Oh man! Sorry to see you have an issue with a cracked screen. Normally your bill show a charge for some type of protection plan.
You can also go here  http://bit.ly/07CrqPK to see if there is insurance and file a claim. Hope that helps!

TamaraH_VZW
Follow us on Twitter @VZWSupport


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