Re: samsung S105G vip kit
vzw_customer_support
Customer Service Rep

PhoneyMcPhonerton, making sure that you get the promotion (VIP Kit) that was being offered during the Samsung Galaxy S10 5G is critical. Have you been able to check the details of the promotion by following this link http://spr.ly/6606EW87k?

 

If you're eligible to receive this promotion, and you're still having troubles after following the redeem process on the link provided above (step #3), we would recommend reaching out to Samsung directly. This promotion is managed and fulfilled by Samsung. You can contact them by calling 866-888-5503 or Live Chat at http://spr.ly/6607EW87Z.

 

KevinR_VZW

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Re: samsung S105G vip kit
vzw_customer_support
Customer Service Rep

As a consumer myself I realize the importance of always receiving any applicable promotions.  We will always do everything we can to assist you.  However, since this promotion is through Samsung you would need to contact them directly for any issues.  They can be contacted directly at 866-888-5503 or using the link below.

http://spr.ly/6606EWEBg  (click on “Launch Chat” towards the bottom of the screen)

Here is more information about the promotion:

http://spr.ly/6607EWEB9

Does this help?

SeanC_VZW

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Re: samsung S105G vip kit
jcastellana0
Newbie

20190605_161720.jpgThey said 6-8 weeks...Im getting the vip kit on Fri June 7....only 1 week...wooohooo

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Re: samsung S105G vip kit
rseverance
Newbie

Thank you but that still didn't work for either of my S10 5G's. I had to call Samsung and place a manual ticket for both of them.

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