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Recently changed from 1 Samsung S4 to same phone... VM icon remains on top task bar, but there are NO messages to be retrieved...
How do I delete this alert since I have No voicemails saved or unheard....
Solved! Go to Correct Answer
Correct answers
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nitenrse44 Great question. We certainly want the icon to work when you need it most. I’m here to help you resolve your voicemail issue now. Although you are using the same phone the voicemail must be set up again. Once you set up voicemail on the phone you are now using, power off the phone for 30 seconds and back on, the icon should go away.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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nitenrse44 Great question. We certainly want the icon to work when you need it most. I’m here to help you resolve your voicemail issue now. Although you are using the same phone the voicemail must be set up again. Once you set up voicemail on the phone you are now using, power off the phone for 30 seconds and back on, the icon should go away.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!