How do I delete Picasa folders from my phone?

dolphinlove
Member

I have deleted my cloud photos, but cannot delete the Picasa photo album, let alone any photo from the folder.  HELP

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Re: How do i delete Picasa folder from my phone?

Community Manager
Community Manager

Dolphinlove, I understand wanting to get the album and photos deleted. I am sorry to learn that you were unable to find the option to delete. Unfortunately this is how the application was made. Good news there is an alternative way. Please do the following:
Go into Settings----->Accounts and Sync---->Tap Google----->Uncheck "Sync Picasa Web Albums".
Go into Settings----->Application Manager---->"All" tab----->Find Gallery and tap "Clear Data"


TionnaBB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do i delete Picasa folder from my phone?

Community Manager
Community Manager

dolphinlove,


We are here to help.  I want to make sure that we help you delete the pictures off your phone to make room for more memories.  What type of phone do you have?  What  happens when you try deleting the pictures?  Any error messages?



YareliM_VZW
Follows us on Twitter VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do i delete Picasa folder from my phone?

dolphinlove
Member

I have a Galaxy S5.  I get no errors, as it let's me select photos, but does not give me an option to delete.

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Re: How do i delete Picasa folder from my phone?

Community Manager
Community Manager

Dolphinlove, I understand wanting to get the album and photos deleted. I am sorry to learn that you were unable to find the option to delete. Unfortunately this is how the application was made. Good news there is an alternative way. Please do the following:
Go into Settings----->Accounts and Sync---->Tap Google----->Uncheck "Sync Picasa Web Albums".
Go into Settings----->Application Manager---->"All" tab----->Find Gallery and tap "Clear Data"


TionnaBB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: How do i delete Picasa folder from my phone?

dolphinlove
Member

Awesome thank you!!

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Re: How do i delete Picasa folder from my phone?

Community Manager
Community Manager

Dolphinlove, you are very welcome. It has been my pleasure. Please let us know if you have any other questions or concerns, we are here for you. We appreciate you and your business. http://vz.to/1PaHJqw


TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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