How do I clear my voicemail notifications?

13Harley
Member

My voicemail icon keeps showing there is 1 voicemail.  When I sign in to my voicemail, it is empty, but the icon and message that there is 1 voicemail stays on all the time.

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Correct Answers

Re: voicemail icon stays on all the time

kbark
Novice

Have someone call you and leave you a voicemail.  Go in and delete the message and once it's deleted press the * key until you hear "thank you and goodbye" ...you may have to press it once or twice.  See if this clears out the iconSmiley Happy

Re: voicemail icon stays on all the time

stargazer72460
Sr. Member

Press the Voicemail icon that is on your Home Screen and choose the second selection "Clear Notifications".

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Re: voicemail icon stays on all the time

13Harley
Member

Thanks for the response, but it didn’t work, the icon lives on!

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Re: voicemail icon stays on all the time

kbark
Novice

Have someone call you and leave you a voicemail.  Go in and delete the message and once it's deleted press the * key until you hear "thank you and goodbye" ...you may have to press it once or twice.  See if this clears out the iconSmiley Happy

Re: voicemail icon stays on all the time

stargazer72460
Sr. Member

I have one more possible solution.  Go into Settings and click Application Manager.  At the very top you will see the word "Downloaded", slide this to the left until you get to "ALL".  Scroll through the apps until you get to "Voicemail". Select Voicemail, Touch Force stop (select OK if prompted).  Then Touch Clear Data (select OK is prompted).  See if this clears the annoying message.

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Re: voicemail icon stays on all the time

13Harley
Member

Thank you so much!!! This worked!!!

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Re: voicemail icon stays on all the time

13Harley
Member

Thanks so much for your help, but this didn’t work either.

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Re: voicemail icon stays on all the time

kbark
Novice

Great...glad to have helpedSmiley Happy

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Re: voicemail icon stays on all the time

Wes_yates
Member

Samsung Galaxy SIII (SCH-1535), Android 4.1.3, Kernel3.0.31-1152558 (09/23/13)

My solution was to:

- Access the phone's Settings

- Go to Application manager

- Roll over to 'All' applications

- Select the red Verizon Voicemail app

- Clear Data

- Back one menu to the green Verizon Phone app

- Clear Data

- Exit the Settings back to Home

- Turn the phone completely off and back on again

The notification icon for me is gone. Finally.

-Wes

Re: voicemail icon stays on all the time

av8vito
Member

Great advice! I simply called myself from another phone and left a voicemail. I then accessed that voicemail from the problem cellphone, and deleted it. The ghost voicemail icon then disappeared. Thanks for the help!