How do I backup all data?
Mr_Damage
Newbie

I never see any evidence my S4 is backing up or has backed up all data, automatically. When I connect S4 to computer (via USB), I don't get any software launching such as a console, where I could perform operations such as a backup of data. (Yes, I have installed the VW software utility on the computer.) If S4 is backing up by itself automatically (e.g. to cloud), how do I see those settings & control that?

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Re: How do I backup all data?
vzw_customer_support
Customer Service Rep

Hello Mr_Damage,

I completely understand how important it is to make sure that your device's important data is being backed up regularly. On Android Smartphones, your contacts are backed up once daily automatically by Cloud. Photos, videos, music, and documents are backed up every 4 hours, automatically by Cloud at a max of 50 MB per sync. Call logs and text messages are backed up every 4 hours auomatically by cloud.

You can adjust the backup settings, like what data is being backed up, for Verizon Cloud. Check it out: http://vz.to/1dLcctE

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: How do I backup all data?
juleskg
Newbie

The link posted just goes to an Edge advertisement.

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Re: How do I backup all data?
vzw_customer_support
Customer Service Rep

Oh goodness, juleskg! Let's try this again. This will help
http://vz.to/1bMJKdc and the Frequently Asked Questions section as well http://vz.to/103EV5J.


This will also help you with saving files to your computer http://vz.to/1iR5NS7

TamaraH_VZW
Follow us on Twitter @VZWSupport

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