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How do I access photos & music that is stored on the SD card on my Galaxy S5?

Remabry
Member

I have been able to store data, pictures & music on my SD card, but then I am unable to view or listen to what is there. Seemingly the only thing that I can do is to remove the card and download the data to my pc, and then transfer it back to my phone. This seems rather redundant to me. Please help,

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Community Manager
Community Manager
Remabry,

Saving your pictures and music on your SD card is definitely a great way to free up internal memory on your phone. Visit http://www.verizonwireless.com/support/knowledge-base-97257/ for steps to transfer music files to your SD card and http://www.verizonwireless.com/support/knowledge-base-97259/ to transfer pictures and videos.

Keep us posted if you need further assistance.

JohnB_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Snn5
Sr. Leader

I suggest leaving the card in the phone, plugging into the PC and looking at the device in My PC/Computer and looking in the Internal and External card locations.  Might be you are saving your files to the internal as well in some cases.  No use in taking the card out, unless you have to.

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Remabry
Member

Truly, I am wanting to actually use the SD memory for my music and photos, and to be able to use them there, that way I can use my phone's internal storage for . . . apps etc.

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Snn5
Sr. Leader

Might be you aren't saving them in the folders that the phone searches for when looking for available files.  Windows Media Player can sync music and pictures fine for me, and you might even use  Samsung Kies to do the same thing.  Either way, you can always drag and drop those files into the Pictures or DCIM folder and Music into the Music folder and the stock phone player/gallery should find them.  If not, try a third party app just to test the theory.

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Remabry
Member

Thank you. I have the Kies program. These problems have arisen with transferring data to the sd card. Will this be different?

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Snn5
Sr. Leader

Perhaps you need to reformat the card within the storage options in your phones settings menu.

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Re: How do I access photos & music that is stored on the SD card on my Galaxy S5?

Community Manager
Community Manager
Remabry,

Saving your pictures and music on your SD card is definitely a great way to free up internal memory on your phone. Visit http://www.verizonwireless.com/support/knowledge-base-97257/ for steps to transfer music files to your SD card and http://www.verizonwireless.com/support/knowledge-base-97259/ to transfer pictures and videos.

Keep us posted if you need further assistance.

JohnB_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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