Hooking phone up to computer via USB.
chrissycole87
Enthusiast - Level 2

I am trying to hook up my phone via USB but it won't connect automatically after the Lollipop update. Where can I go in my settings to change the connection options?

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Re: Hooking phone up to computer via USB.
chrissycole87
Enthusiast - Level 2

I am trying to transfer all of my picures and files onto my computer and do not have a memory card in my phone at this time.

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Re: Hooking phone up to computer via USB.
bearone21
Legend

pull down the notification panel & see what usb options are available.

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Re: Hooking phone up to computer via USB.
chrissycole87
Enthusiast - Level 2

That doesn't pop up for me so I am not sure what I am supposed to do. I hate this phone after the Lollipop update. Thanks for the suggestion though..

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Re: Hooking phone up to computer via USB.
vzw_customer_support
Customer Service Rep
I can help, chrissycole87!

When you plug your device in and scroll the notification bar down, do you see an option that says, "connected as camera?" If you tap this, you can then tap, Media device (MTP), and check mark this option to use this feature.

MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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