Have Galaxy S3 - was having problems with holding charge and now the phone is completely locked up

[Cabowabo63]

I was having problems with the phone holding a good charge then today it just locked up and I am unable to use it. Have tried numerous times to reboot the phone by removing the battery. Still no luck.

Any suggestion?

[vzw_customer_support]

Let's get your phone to work as intended Cabowabo63! Please start it in safe mode as per this link http://bit.ly/NnpVJG Then power off/on normally. Keep us posted.

AntonioC_VZW
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