HELP!
Cateetime
Newbie

I am new to the Samsung world ... I need to transfer some pictures from my phone to my computer.  I plugged the phone into my computer ... waited for the computer to recognize the phone, but NOTHING.  Looking for advice.

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Re: HELP!
Ann154
Community Leader
Community Leader

What is the operating system on your computer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: HELP!
Not applicable

Do you make sure that your USB setting is set to Mass Storage?

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Re: HELP!
Cateetime
Newbie

Windws 7

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Re: HELP!
alrockaz
Newbie

I never have good luck getting Windows 7 to recognize my Galaxy S3, especially after a disastrous installation or two of Kies software. I rely on Dropbox to get my photos from my phone to my computer. Seamless, automatic and I don't have to be at the computer for the transfer.

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Re: HELP!
Cateetime
Newbie

Thank you ... so much!  I had never heard of Dropbox, but I just created an account and, as I write this, my photos are transferring to my computer.  I really appreciate your advice.

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Re: HELP!
Not applicable

That's what I do also, but make sure you have the data plan to handle it.

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Re: HELP!
alrockaz
Newbie

You can set Dropbox to only upload on wi-fi so that you don't have to worry about data plan usage.

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Re: HELP!
adr58
Enthusiast - Level 2

Mine just started doing this after the latest s/w update.

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