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We have two galaxy s4 phone and we can not send group text messages. have tried disabling wifi and forcing a data connection but no luck.
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BigDog320,
That's concerning to hear! It's incredibly important to make sure you can send the messages you need to. What happens when you try to send a group message? Do picture messages work?
AndrewT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Andrew,
Here is what we know so far:
Samsung GalaxyS4 running Lollipop 5.0, two different phones.
Her phone [removed] will not send group or photo texts unless in Safe Mode. Single recipient texts work fine.
My phone [removed] will send them fine…most of the time.
This points to a possible app conflict. Is there any way to isolate the offending app?
Also please reply to this e-mail:[removed]
Kelley
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Message was edited by Verizon Moderator