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Group Texting Issues

JMR1006
Member

I have a Galaxy S9+.  I am part of a group text string of 11 people.  Everyone has an iphone except me.  I am not receiving the text messages from at least two people.  They can send me individual messages but when they text to the group, the messages won't show up on my phone.  No one else is having this problem.  This is quite frustrating since this is a work string and I'm missing parts of the conversation.

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Re: Group Texting Issues

Community Manager
Community Manager

Being able to use your device to its full capabilities is vital, and I can understand how frustrating it can be when you are not receiving all the information needed. You mentioned that all the devices in the group messafe have iPhone except for yourself. This means that the cause of your issue may be the sender themselves as they may have their iMessage settings set to not allow SMS messaging. The reason I have come to theis conclusion is due to the fact that the other senders in the group message also have iPhones, and are not having the same issue. 

 

AlfredoR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Group Texting Issues

bearone21
Leader

they need to send the message to your email, not your phone number.

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