Google Voice search ready sound

Jallis
Novice

After the latest update, I seem to have lost the ready sound when you tap the Google Search microphone icon. This happen to anyone else? All it does now is vibrate.

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Re: Google Voice search ready sound

Community Manager
Community Manager

Jallis, we always want your device working perfectly.  Did this occur literally right after the update finished or some time after?  Have there been any other recent changes to the phone?  Has the device been wet or damaged?  What type of phone do you have?  Please put your phone into Safe Mode and test it to see if the same issue occurs while in Safe Mode.  Here the steps on for a Samsung phone:

http://spr.ly/65848UBRw

http://spr.ly/65858UBRb

SeanC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Google Voice search ready sound

jrh4054
Sr. Member

Have you tried saying, "Hey Google", when you want to search?

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Re: Google Voice search ready sound

Jallis
Novice

It is a S7 and it happened right after the last update on June 26. Powered up in SAFE mode, same thing. Wife's S7 does the same.Never been wet and no changes.

Re: Google Voice search ready sound

Community Manager
Community Manager

I appreciate the prompt response, Jallis. Let's continue working on this issue with this feature on your phone. Please clear the app cache using the steps on this link. https://www.verizonwireless.com/support/knowledge-base-203662 Also, please reset the application using the steps on this link. https://www.verizonwireless.com/support/knowledge-base-203565, Please keep me updated with your progress if the issue continues after trying these steps.

GersonG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Google Voice search ready sound

Jallis
Novice

Did all that, same thing. Just vibrates and says Listening.