Highlighted

Getting 3G instead of 4G

BradG1987
Member

I just bought my S10 a couple of days ago, and for the last day my network data has been running at 3G, why is this? I have an unlimited plan. I had a Google Pixel 2Xl before this phone and I never had this issue .

0 Likes

Re: Getting 3G instead of 4G

Amyrosem
Member

I'm having the same issue! I'm paying for 5g but I'm getting 3g?!

0 Likes

Re: Getting 3G instead of 4G

bearone21
Leader

unlimted is a data plan & no guarantee of fast connect speeds.

fast connect speeds on the network is a joke...5-12mbps is about the best you'll see. check it here!

https://www.speedtest.net/

0 Likes

Re: Getting 3G instead of 4G

Community Manager
Community Manager

BradG1987, we want you to be enjoying that great new phone. Allow us the opportunity to get to the bottom of this. Are you experiencing any issue with calls or text messages? Is this a new line of service with us that you brought over from another carrier or is this a line that you previously had with us? Please provide the nearest cross streets and zip code where you are experiencing this.

LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes