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Galaxy s8+ edge lighting

chrissycole87
Member

My edge lighting is set to always on, yet it isnt lighting up at all. Anyone else having a problem? I am using it on verizon messenger+

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Re: Galaxy s8+ edge lighting

TYLKIN13
Member

Yes, I'm using the verizon messenger app and it doesn't work. The only apps that I can get it to work with is the samsung messenger and the samsung music apps. I called customer support and they believe it's just that these apps are not supported yet by the new software. They recommend to wait for updates for these apps and hopefully it will fix the problem. Only time will tell.

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Re: Galaxy s8+ edge lighting

TYLKIN13
Member

Having the same issue. The edge lighting does work with the standard Samsung messaging app however does not support Facebook, Snapchat, Instagram (etc). Hopefully these apps will have updates to fix this problem.

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Re: Galaxy s8+ edge lighting

chrissycole87
Member

Have you tried verizon messaging plus? Thats what I am trying to use the edge lighting with. I don't use the Samsung App. 

Sent from my Verizon, Samsung Galaxy smartphone

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Re: Galaxy s8+ edge lighting

TYLKIN13
Member

Yes, I'm using the verizon messenger app and it doesn't work. The only apps that I can get it to work with is the samsung messenger and the samsung music apps. I called customer support and they believe it's just that these apps are not supported yet by the new software. They recommend to wait for updates for these apps and hopefully it will fix the problem. Only time will tell.

View solution in original post

Re: Galaxy s8+ edge lighting

chrissycole87
Member

Awesome! Thanks for your help!

Sent from my Verizon, Samsung Galaxy smartphone